***Test Complete***
If any of the boxes above do not contain green ticks, it is
likely that you will experience difficulty in using MatchWise.
Fill out the form to the left if you need help correcting these
problems.
We Recommend these Free System Repair Tools
Spyware
Checker
System
Fixer
Virus
Checker
HAVING TECHNICAL PROBLEMS? TURN OFF YOUR WEB ACCELERATOR,
ENABLE POPUPS, ENABLE ALL COOKIES, AND ADD MATCHWISE AS A "SAFE
SITE" (this solves 90% of all technical difficulties)
Earthlink, PeoplePC, Juno, NetZero and some other web browsers
have "accelerators" that compress and cache files on your computer
(they do not increase the speed of downloading). However, some
secure files in MatchWise cannot be changed in size or adjusted
in any way without causing the system to cry foul. So, if you
are having difficulties making some parts of MatchWise work
(like registering, uploading photos, or emailing) your browser's
web accelerator (or popup blocker) may be the cause. Check with
the browser's documentation to turn off the accelerator or see
System
Requirements , Known Issues and Fixes (PDF).
NOTICE: After making these fixes, be SURE to:
1) Log out of MatchWise, then 2) Delete your cache (local or
temporary Internet files) and 3) Delete all cookies, and 4)
Close your browser before attempting to log in again. If not,
the fixes may not work.
Technical Issues Documentation and Fixes (PDF documents):
Unblocking
MatchWise Email (White list procedure) -- PDF, 61 Kb
System
Requirements, Known Issues and Fixes -- PDF, 154 Kb
